WITHOUT EXCEPTION, CUSTOM TILE AND/OR STONE PRODUCTS ARE NOT SUBJECT TO CANCELLATION OR RETURN FOR ANY REASON ONCE THE ORDER IS ACCEPTED BY MATERIAL BESPOKE STONE + TILE.

For sales of all other eligible products, only product returned to MATERIAL at its corporate warehouse within thirty (30) days of the date of purchase may be returned for credit or refund, less a restocking fee of not less than twenty-five percent (25%) of the original purchase price, subject to inspection and acceptance by MATERIAL, provided that the non-custom product has not been altered, damaged or installed in any way. Any ALTERATION, DAMAGE OR INSTALLATION OF THE PRODUCT SHALL constitute ACCEPTANCE OF THE PRODUCT BY BUYER.